Terms and Conditions

In using this website, you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and us, or either the Customer or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Indian Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Confidentiality

Certain information concerning the customer may be shared with third parties, as in address details for dispatching an order. Such details are regarded as highly confidential, and all due diligence and contracts have been signed with the third parties to ensure privacy. Details are further shared if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Services and Offers

Cropbiz reserves the right to provide users services and offerings either directly or through its entities, partners and third parties. By availing these services and offers the user is deemed to have given his/her consent for the same along with having agreed to the associated terms and conditions. User acknowledges that by availing the services offered by Cropbiz partners and third parties, Cropbiz is not part of the contract and acts merely as intermediary.

Cropbiz reserves the right to disqualify any user from any offer or service in case they do not meet the eligibility criteria for such an offer or service or any other reasons thereof including but not limited to misuse of offer, misrepresentation, fraud, or suspicious transactions/activities, including but not limited to PMLA directives or any at our sole discretion without further notice.

Disclaimer

Exclusions and Limitations The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

Payment to www.cropbiz.in will be processed by Billdesk Billdesk offers the following payment options • Credit Cards • Debit Cards • Net banking • UPI

Availability

The customer is solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, however caused.

Cookies

Like most interactive websites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. This Company’s logo is a registered trademark of this Company in India and other countries. The brand names and specific services of this Company featured on this website are trademarked.

Communication Policy

By accepting the terms and conditions the customer accepts that Cropbiz may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’ mode, then the customer may not get / get after delaying any alerts sent during such period. The customer acknowledges that the SMS service provided by Cropbiz is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, Cropbiz shall be immediately informed about the same by the customer and Cropbiz will make best possible efforts to rectify the error as early as possible. The customer shall not hold Cropbiz liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility. Customers also agree to receive information regarding what Cropbiz perceives to be of their interest based on usage history via SMS, Email & Phone call. This includes offers, discounts and general information. In case the customer does not want such information, they have to explicitly ask to be excluded. We have several different e-mail addresses for different queries. These, & other contact information can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers. All communications may be addressed to the Registered Office of www.cropbiz.in: Plot No.12A, Technology Park, Sector-22, Panchkula, Haryana, India,134109.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of the Republic of India govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the Indian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

Refund & Cancellation Policy

Welcome to Cropbiz! Our mission is to bring cities and communities to life by powering Micro, Small and Medium-sized businesses. We provide easy-to-use, commerce-enabling SaaS platforms. Our software gives our customers the critical functionality they need to manage their operations, connect with their consumers, accept payments, and grow their business.

Below is our Service Agreement-

Subscription to Cropbiz Product

During the Term and in accordance with this Agreement, Customer may access and use the products which Customer subscribed to, whether by paid subscription, free trial or promotion (each a “Product”), as referenced in the invoice. Each Product may include updates, cloud-based and support services, applications or documentation. Each of these are subject to the terms of this Agreement as applicable. Cropbiz may add to, change or discontinue any component of the Products at any time; provided however, that no such change shall materially increase Customer’s obligations or materially decrease Customer’s entitlements under this Agreement. Customer is responsible for all actions taken under its Cropbiz account credentials, regardless of whether such actions are taken by Customer, their employees or a third party. The customer will safeguard all account credentials in its possession or under its control. Cropbiz is not liable for any loss or damage arising from any unauthorized use of the Customer’s account.

Grant of License

During the Term, Cropbiz grants Customer a limited, nonexclusive, non-transferable, non sub-licensable, revocable license to access and use, and to permit its employees and all other users who access and use the Products on Customer’s behalf (collectively, the “Users”) to access and use, the Products on the terms set forth in this Agreement. Customer agrees that all rights, title and interest in and to all the intellectual property rights in the Products, and all modifications, extensions, scripts and other derivative works of the Products provided or developed by Cropbiz, including the Beta Technology, are owned exclusively by Cropbiz or its licensors. All rights not granted to Customers in this Agreement are reserved by Cropbiz.

License Restrictions

Customer and any Users shall not (and shall not allow any User or third party to):
  • Decompile, disassemble, reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats or programming or interoperability interfaces of the Products, by any means whatsoever;
  • Distribute viruses or other harmful or malicious computer code via or into the Products
  • Engage in any conduct that disrupts or impedes a third party’s use and enjoyment of the Products
  • Remove any product identification, copyright or other notices from the Products.
  • Sell, lease, lend, assign, sublicense, grant access or otherwise transfer or disclose the Products in whole or in part, to any third party.
  • Use the Products for timesharing, service bureau or hosting purposes or otherwise use, resell, sublicense, distribute or transfer or allow others to use the Products to or for the benefit of third parties.
  • Modify or incorporate into or with other software or create a derivative work of any part of the Products, unless agreed to in writing by Cropbiz.
  • Use the output or other information generated by the Products for any purpose other than as contemplated by this Agreement.
  • Use the Products for any use other than Customer’s internal business use.
  • Use unauthorized modified versions of the Products, including without limitation, for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Product; or
  • Use the Products in any way that is contrary to applicable local, state/provincial, federal, regional and foreign laws, including without limitation those relating to fiscal laws and GST/VAT regulations, as well as privacy, data protection, electronic communications and anti-spam legislation. Cropbiz retains all title to, and except as expressly licensed herein, all rights to the Products, all copies, derivatives and improvements thereof, and all related materials

Refunds & Payments

Customers shall pay Cropbiz the annual and/or monthly fees specified in the Contract or Order Form, in accordance with the timing and currency specified in it. If no Order Form has been provided, the Fees will be as set out on the websites for the relevant Products.

Monthly Subscriptions

If at any time during your first month using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase.

Annual Subscriptions

We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first 30 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase. If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date Unless required by applicable law, post the one month period all payments by Customer to Cropbiz under this Agreement are non-refundable and made via the payment method specified by Customer in the Order Form, or as otherwise agreed in writing by the parties. Customers shall undertake any additional actions reasonably requested by Cropbiz to implement any automated Fee payment process. Any amounts past due shall accrue interest at a rate which is the lesser of: one and a half percent (1.5%) per month or the maximum rate allowable by law. Any assessment of late fees shall be without prejudice to Cropbiz’s right to suspend Customer’s access to the Products. Any applicable goods and services or taxes will be added to Fees owing pursuant to this Agreements

Subscription Cancellation

If the cancellation claim is well within the limits and meets all above conditions, please write to us at our support id support@cropbiz.in